Order Return Policy

Order Return Policy - Beauty of Charm

1. Humari Return Policy:
Agar aapko apni khareedi hui cheez pasand nahi aayi ya koi masla hai, to aap humari return policy ke zariye return kar sakte hain. Hum apne customers ko asani se return aur exchange ka option dene ki koshish karte hain.

2. Return Karne Ki Muddat:
Aap apna order 7 din ke andar return kar sakte hain. Yeh 7 din ki muddat aapko product milne ke baad shuru hoti hai.

3. Return Conditions:

  • Product unused aur undamaged hona chahiye.

  • Agar packaging open ho chuki ho ya product ka seal tod diya ho, to wo return nahi hoga.

  • Fashion accessories, cosmetics, aur kids ke products ko return ya exchange karne ki policy unke hygiene aur safety reasons ki wajah se thodi different ho sakti hai. In cheezon ko return karne se pehle humare customer service se confirm kar lein.

4. Kaise Return Karain:

  • Return karte waqt aapko apna order number aur product ki details provide karni hoti hain.

  • Humare customer support team se contact kar ke aap return request submit kar sakte hain.

  • Return process start karne ke liye aapko apni original receipt ya order confirmation dikhani hogi.

5. Refund Process:

  • Return hone ke baad hum aapko full refund provide karenge, jo aapke original payment method par credit kiya jayega.

  • Refund process complete hone mein 5-7 business days lag sakte hain.

6. Exchange Policy:

  • Agar aapko product mein size ya color ka issue ho, to aap exchange request bhi kar sakte hain, lekin exchange only tab possible hai jab wo same product aur stock mein available ho.

  • Fashion accessories aur cosmetics ko exchange karna sirf unke damaged condition mein mumkin hai.

7. Non-Returnable Items:

  • Gift cards aur sale items jo final sale ke liye hotay hain, unko return nahi kiya ja sakta.

  • Health aur beauty products jo open ho chuke hain, wo bhi return nahi honge.

8. Return Shipping:

  • Agar product humari galti se damage ho gaya ho ya galat item deliver ho, to shipping costs hum bear karenge.

  • Agar aap apne personal preference ke liye return kar rahe hain, to shipping charges aap ko bear karne honge.

9. Customer Support:
Agar aapko kisi bhi cheez ka issue ho ya koi question ho, to humari customer support team har waqt aap ki madad ke liye available hai. Aap humein email ya phone par contact kar sakte hain.